How to rent

Renting from us is simple.

After browsing our collection and deciding on the product you like, visit our contact page and fill out the questions listed. Our team will email you to verify the information and provide a custom quote based on that information.

All orders include delivery, setup, and pickups scheduled no later than 9 PM. Additional fees will apply if you need pickups past 9 PM and/or the location beyond 12 miles from Milpitas, CA. The delivery cost for orders outside our 12-mile radius is $1.50/extra mile x 4, and if it is beyond 75 miles it is $2.50/ extra mile x 4 (the cost of going to and from twice due to assemble and dissemble). Not to exceed 85 miles. Contact us via email or our contact page for a detailed quote or if you are unsure if your location qualifies for free delivery.  Any pickups after 9 PM will incur a late-night pickup fee, which can be found on our terms and conditions page.

 

At the end of the event, we will handle the pickup of all rental items for your convenience.

Price applies to one (1) setup per location only. It is for a one-time setup at one location. Additional fees will apply:

• if you need to move the rental item to another location within the venue (e.g. moving from the ceremony to the reception space).
• if you need to move the rental item to another venue, additional fees and mileage fees based on distance will apply (e.g., the ceremony venue and reception venue are in different locations/cities)

To simplify, each additional setup is an additional fee. This is due to items requiring disassembling and reassembling for our products that could ONLY be handled by our trained individuals. Some items, even if not disassembled, are still challenging to move and require our team due to insurance restrictions.

 

If you have questions, please do not hesitate to contact us at chiluxrental@gmail.com

We are committed to creating the memories of your dream as easy and stress-free as possible!